Refund Policy

The trial class is free. If a course turns out not to be right for your child, here is what you can expect:

• Before the first class: full refund.
• After the first class and before the third class: full refund less the cost of classes attended.
• After the third class: no refund, but we can usually move the student to a later batch once.
• If we cancel a batch: full refund of the amount paid for classes not held.
• Hardware kits that have been opened or used cannot be refunded.

How to ask for a refund

Contact us with your invoice number. We aim to reply within 3 working days and return approved refunds within 10 working days, using the method you paid with.